You may have noticed a new feature on our website--a tasteful gray box in the upper right hand corner that links to our brand-new strategic plan, adopted by the Library Board of Trustees on October 21.
We began working on the plan shortly after I became library director in 2007. We worked with Providence Associates to gather public comment that fall. Providence coordinated a telephone survey, held many focus groups with the public and with staff, and met with the Mayor and City department heads. We conducted online and in-house surveys. Providence also conducted a technology and children's services assessment, and benchmarked our library against similar libraries in other communities. Then, after all the data and opinions had been gathered and analyzed, we began working on the actual plan.
I hope you'll take the time to read it. And whether or not you had the opportunity to provide us with in-put during the planning process, we hope you'll see something in the plan that pleases you. I promise to provide you with updates on our progress as we begin implementation. And your comments are always welcome.